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MOVEment Spaces Innovation Lab
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Laska Nenova - ISCA

How to understand what are the needs of citizens, how to communicate with them?

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The main challenges have been establishing what works well and how to change what isn't working well. For example, if a session isn't well attended we have to look at if its the right time, the right activity, the right instructor for the session. If we are targetting the right people or if we are just putting these sessions on because we think they will work. This is why it is so important to listen to our outside partners and participants to encourage good communication and establish good practice.

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